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Health
Plans Accepted
Our
hospitals will be happy to provide billing services for your
healthcare needs. We are participating providers in several Health
Plans. A list of Health Plans is provided at the bottom of this page.
Financial
Assistance
As part of our
mission to be a safety net healthcare provider, we offer financial
assistance to help pay for hospital charges for those who do not have
insurance or other medical benefits. If you desire this assistance,
please contact a Customer Service Representative at (618) 332-5215 and
they will be happy to personally assist you. Our guidelines and
application are also available on-line for your convenience. The
guidelines and application are provided at the bottom of the page.
Hospital Payment Policy
Patients presenting at Touchette and Kenneth
Hall Regional Hospital campuses for non-emergent hospital services and
do not qualify for financial assistance will be reviewed prior to
receiving non-emergent hospital services for any co-payment
obligations or hospital required deposits, based on the schedule
below, or any payment requirements as set forth in the Hospital
Payment Policy. Payments and deposits are required prior to receiving
non-emergent hospital service(s) or the service(s) will be deferred
until an acceptable arrangement can be made. Patients will be advised
prior to the non-emergent hospital service of any payment obligation
prior to presenting for the non-emergent hospital service or at the
time of presenting for the non-emergent hospital service. For
additional information or to make deposit arrangements, please contact
Customer Service at (618) 332-5215
Patient
Responsibility Estimate
Each
of our hospitals is committed to sharing with you reliable cost
estimates of your healthcare needs. Depending on your situation, we
will determine an estimate of your out of pocket expenses such as
deductibles, co-pays or any financial assistance you may be eligible
for. The information provided is not a guarantee of the final billing
charges and your related financial responsibility. Your actual bill
and responsibility may vary from the estimate based on the medical
condition, unknown circumstances or complications, final diagnosis and
recommended treatment ordered by your physician. It is possible that
you may receive services from other healthcare professionals while you
are at our hospital that will be billed separately.
To
obtain a Patient Responsibility Estimate, please contact our Customer
Service department at (618) 332-5215 and they will be happy to assist
you.
Customer
Service
The
Customer Service staff located at Touchette Regional Hospital looks
forward to personally assisting you with the following services and
pledge to treat you with respect and dignity. Please contact us at
(618) 332-5215 to see how can personally assist with your needs.
| Scheduling
Healthcare Services |
| Billing
Inquires |
| Patient
Responsibility Estimate |
| Financial
Assistance |
| Help
Apply For Medicaid |
| Up front
Payment and Deposit Arrangement |
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